Accessibility statement for Contact the Ministry of Justice

This web form is run by the Ministry of Justice Digital & Technology team. We want as many people as possible to be able to use this web form. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the web form using just a keyboard
• navigate most of the web form using speech recognition software
• listen to most of the web form using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the form text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this web form is

This web form is accessible.

We have completed a WCAG 2.1 review for this web form.

We used components from the GOV.UK Design System to build this form. The Design System accessibility guide explains the current state of accessibility for these components.

Components listed on the Design System accessibility guide are fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

What to do if you cannot access parts of this web form

If you need information on this web form in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Use the feedback form
• email: staffservices@digital.justice.gov.uk

We’ll consider your request and get back to you within 7 days.

Reporting accessibility problems with this web form

We’re always looking to improve the accessibility of this web form. If you find any problems or think we’re not meeting accessibility requirements:

• Use the feedback form
• email: staffservices@digital.justice.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this web form’s accessibility

Ministry of Justice Digital & Technology is committed to making its web form accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This web form is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How this web form has been tested for accessibility

We tested the form with a range of assistive technologies such as Wave, Dragons & JAWs, and no accessibility issues were identified.

Our main web form is available at https://contact-moj.service.justice.gov.uk/.

Preparation of this accessibility statement

This web form was last tested on 6th March 2020. The test was carried out internally by an assistive technology specialist from the MoJ Assistive Technology Support Team.

This statement was prepared on 15th September 2020. It was last updated on 15th September 2020.